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Key Bank Usa - Total loss on vehicle

Car accident hit in rear end
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ID
#1645185 Review #1645185 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$23000
Preferred solution
Let the company propose a solution
1.0
Details
On April first I purchased a new car and while i was at the chevy dealer, they called key bank to get a buyout number for my previous loan. Everything was handled by Key Bank and the dealer and I was clear. Thirty days later I have received letter after letter and...
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ID
#1607412 Review #1607412 is a subjective opinion of poster.
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution
1.0
Details
Key Bank Usa - KeyBank is a bank who will take litterly anyone with a breath, they are here to take money from the poor!

Update by user Jul 17, 2019

Also received a call from their executive office from Julie Miller, who called me after 30-60 days from the letter of denial to receive the $500 promotion and only gave me the $300, to assure me I wouldn't receive the $500! Are you kidding me, this is like a sore that...

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ID
#1591051 Review #1591051 is a subjective opinion of poster.
Product
Key Bank Usa Checking Account
Cons
  • Will take advantage of the poor
  • Refusal to speak to me
  • Accept anyone with a breath fees fees fees
Reason of review
Not as described/ advertised
Loss
$200
Preferred solution
Full refund
Tags
  • Key Customer Service
  • Key Website
  • Wrongful Fraud

Key Bank Usa - Received an offer in mail for $300 if open a qualifying account ! This offer is a joke !

1.0
Details
When I took the card in with the code on it to get details on the offer, I was told I have to bring in the whole advert ! No where on the advert did it say you had to bring the whole thing in with you, it said to bring the card in with you which was a card you detached from the rest of the ad the size of a credit card ! They absolutely refused to honor the offer and wouldn't even talk to me about it ! I guess this is there way of not having pay the $300 ! If this is their form of customer service, then I am glad I didn't switch to them ! I will NEVER go into their bank again !!!
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ID
#1540859 Review #1540859 is a subjective opinion of poster.
Service
Key Bank Usa Customer Care
Cons
  • Knowledge of the service reps
  • Being treated like a liar
  • Entire experience incompetent and unethical people
Reason of review
Poor customer service
Tags
  • Key Dishonesty

Key Bank Usa - Dishonest! Preys on working families!!

1.0
Details
I opened my account 10 days ago!!! As of this morning I still cannot access my online banking or use the application!!! Calls are funneled into a completely useless phone center. They can't fix anything. They simply send an email to "tech support". It will still be another 2-5 days until it is supposedly fixed. AVOID Key Bank at all costs. Take your business from them. It's the only way things may ever change.
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ID
#1524112 Review #1524112 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Key Bank Usa - Lied about giving rewards on their credit card.

I was told I would get back five percent on all purchases if I use their credit card. Used it to pay my taxes nine thousand dollars. And other items.. got back only twenty dollars. Can’t call or talk to anyone about it. I heard that after may 11 they will not give any rewards.. so I must cash it in now. I will withdraw y mo ey from this ank sndstop my social security checks from going there. I only used the bank because it was. Ear my home and I am elderly and disable.
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ID
#1517601 Review #1517601 is a subjective opinion of poster.
Service
Key Bank Usa Rewards Program
Reason of review
Not as described/ advertised

Key Bank Usa - Payoff address

what is vehicle loan pay off address?
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ID
#1482416 Review #1482416 is a subjective opinion of poster.

Key Bank Usa - What A Joke!

1.0
Details
I open an account on line. I recieve a letter requesting me to prove my residence. No problem so I do that and then set up my direct deposit just to recieve another letter informing me my account is closed. I hope I can stop my direct deposit and Ill be calling in the morning for a reason my acount was closed. No way will I reopen in if thats a option. Keybank is not trustworthy enough to hold 5 cents of my money. The bank is a true JOKE!
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ID
#1454617 Review #1454617 is a subjective opinion of poster.
Product
Key Bank Usa Account
Reason of review
Poor customer service
1.0
Details
Key Bank Usa - THEIVES CROOKS

Update by user Jun 02, 2019

Still to date these *** after closing my account have not yet even returned my money that was in the checking account when it closed! How many months has it been now!? Or are we at years now??

Update by user Feb 07, 2019

Here it is and yet another month passes where they just get to keep my money!...

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ID
#1451076 Review #1451076 is a subjective opinion of poster.
I've had an account at Key Bank for 10 years but they closed my account four months ago because of no activity for 90 days - WITHOUT notifying me! I logged into my online account to check the balance of my account to find a vague error message about an issue with...
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3 comments
Anonymous
#1626593

You WERE notified when you opened the account. Fine print.

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ID
#1442408 Review #1442408 is a subjective opinion of poster.
Service
Key Bank Usa Banking Service
Reason of review
Closed account, NO notification
Preferred solution
All of my previous bank statements so I know where the $1200 went and a check for the