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It does not matter what time of day or branch. They only have 1 teller working both counter and driveup and they are always as slow as a snail.

Just now I waited 15 min. In the drive up window line with only 1 car infront of me, when I saw 2 more cars pull into the bank, I said *** no abd backed up quickly and parked. I person made it in before me and was helped inside. So I was next I step up and I am told to wait a min.

So I asked are you still helping the driveup window? The answer was yes, now we are going on 20 min. For 1 car at tbe driveup. So the teller has to go back and ask what they were doing with the driveups check, CASH IT OK....

it was only a $67.85 dollar check. My good god. It is enough to make you want to close your acct. Which is exactly what I did my time is worth something just as there's.

but they don't seem to care. Lazy company, lazy employees!

Product or Service Mentioned: Key Bank Usa Banking Service.

Reason of review: Poor customer service.

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