Product: Key Bank Usa Account Clear all filters (0 of 38 reviews match)
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I am so sick of trying to deal with these people. They closed out my account, held my money for a month, had me default on my mortgage, then charged me with FRAUD because my phone got compromised and hackers got into my account and apparently did some *** but key bank...
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Anonymous
Anonymous

the checks are from company accounts with bank names like etrade and various others that are not common. Also this is my first month out of foreclouser with a loan modificatio...

Anonymous
Anonymous

How does an event that's only a month old put your mortgage in default? A default won't happen unless you're at least 90 days past due on your house note. That said, you can't...

1.0
Product
Key Bank Usa Account
I didn't like
  • Closed account accused me of fraud
  • Wanted to close my account and called me a fraudster
#1428772
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Key Bank Usa - Stole my money, closed out my accounts, refusing to tell me why!
Key Bank Usa - Stole my money, closed out my accounts, refusing to tell me why!
Key Bank Usa - Stole my money, closed out my accounts, refusing to tell me why!
I got a call from key bank, the guy said that there had been some odd activity on my account. I told him yeah the other day I tried to log in and it had been locked out due to too many failed attemps, but I called the bank they never said a word about the fact it was 3...
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1.0
Product
Key Bank Usa Account
I didn't like
  • Closing accounts for no reason
  • Them taking all of my money
  • Refusal to speak to me
#1421462
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I overdrue my account by 1.73 thats one dollar and seventy three cents and thus was at 7 oclock at night no wat to put money in to fix...next morn at 9:00 when they open put in 2 dollars...called and it said acct was 23 cents...then they hit me with an overdraft...what...
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Anonymous
Anonymous

Keep your check book balanced......Do not spend money you don't have.....Problem solved....You're welcome... It's not that hard. This is easily avoidable and completely your f...

Anonymous
Ann Marie Gillmore

They back date fees, are rude and insensitive on the phone and will not return my emails requesting written rules on fee dating. I almost want to stay with them to make the co...

1.0
Product
Key Bank Usa Account
#1314413
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Key Bank Usa - Worst Bank

After i paid my auto loan off they continued to charge via auto pay on my account. They stated this is standard even though the account is paid off. Also stated no refund would be given even though it was already paid. This is one of many issues i have had with the bank. Dont expect anyone there to help either as they have the worst customer service.
1.4
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Key Bank Usa Account
#1225473
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I went into key bank in my neighborhood payday before last to take some money out of my account.I had gotten 60 dollars out in the form of 40 dollars cash and two 10 dollar rolls of quarters. I'm a bus rider so when I opened one of the coin rolls it had a Canadian coin...
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1.0
Product
Key Bank Usa Account
I liked
  • Convenient
I didn't like
  • No accountability for their mistakes
#1196700
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Key Bank Usa - I cancelled and asked for a refund.

Money was taken out was it yall
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Key Bank Usa Account
#1167215
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You guys are all monsters.I joined the key at work program and left my bank of 20 years. I was supposed to receive my bonus of $200 for switching . I was told 90 days. In about 75 days, I unknowingly found out that my key at work program was never entered properly....
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Anonymous
Ann Gillmore

Single mom with direct deposit with key for years. Overdraft of $10 the day before regular direct deposit. $38.50 Fee assessed AFTER direct deposit the next day. To me KEY is ...

1.0
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Key Bank Usa Account
#1138510
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I have had the same account number for 30 years, Key Bank is just the most recent bank that has bought out First Niagra, which bought out HSBC, which bought out First Federal, which bought out NorthStar and so on...I am sure I missed a few, but you get the point....
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2.5
Product
Key Bank Usa Account
I liked
  • How user friendly your web site and cell application is
I didn't like
  • I do not like how you close credit accounts based to inactivity
  • Knowledge of the service reps
#1106415
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i called Key Bank becasue a creditor had deposited a check in error. Although the check had not yet cleared the account, i was informed that a stop payment was not an option. I also had made 4 small debits the day before (with ample funds available). The item sent in...
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1.0
Product
Key Bank Usa Account
I didn't like
  • Takes unfair advantage of consumers
#1036829
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Key Bank Usa Account Review

Processing time to add someone in account. I when to Iraq for deployment and I wanted my mom to pay my car payment. Guess what since it took 7 day to transit to Iraq and plus Kuwait. She still not in my account.
1.0
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
Product
Key Bank Usa Account
#1036347
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