Product: Key Bank Usa Auto Loan Clear all filters (2 of 2 reviews match)
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I have been trying to mid an online payment for my husbands auto loan. Even setting up the account was a trying experience. It took me three customer service reps to point something out to me that they all should have known. Back to today's issue. I was able to process...
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Key Bank Usa Auto Loan
I didn't like
  • Incompetent customer service
#1001841
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Key Bank Usa - Horrible experience

#1086715
1.0
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Even though I pay on time, they claim it was not processed within timeline. So I am charged with more fees. Sometimes I do not even receive a statement, I have to call them. I just do not know where to begin, just a horrible experience.
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