Product: Key Bank Usa Banking Service Clear all filters (0 of 11 reviews match)
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there charged me on pay day 6 overdraft fees and charge me another 125 dollars I am done going to another bank they should be shut down for stealing other peoples money I try to argued it was a mistake but the lady told me nothing she could do for me I go are u...
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1.0
Trexlertown, Pennsylvania
Product
Key Bank Usa Banking Service
I didn't like
  • Rip u off
#1172242
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It does not matter what time of day or branch.They only have 1 teller working both counter and driveup and they are always as slow as a snail. Just now I waited 15 min. In the drive up window line with only 1 car infront of me, when I saw 2 more cars pull into the...
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1.0
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Key Bank Usa Banking Service
#1117869
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Key bank made an unauthorized change to my checking account.They turned on the overdraft feature without my knowledge or authorization. The result was over $600 in fees added to my account in 3 weeks! I went to the local branch and asked for the manager. The actual...
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grbullets
grbullets

Well after fighting with the banks top level for a week, they finally refunded the $630 in fees, but I still have some fees showing from this mistake that THEY made. I will pr...

1.0
Product
Key Bank Usa Banking Service
I didn't like
  • Incompetent customer service
  • Support
  • Being treated like a liar
#1055600
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Key Bank Usa - Banking Service Review
Instead of mailing me info on this banks policy's and fees and doing the right thing by having me sign a policy agreement I found out last Friday that this bank just helped themselves to $25 of MY money because I did not use their atm. This should have been clear at...
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1.0
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Key Bank Usa Banking Service
#990095
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Forced transition from First Niagara bank to KeyBank, which I hate and had closed out accounts 30 years ago! Have a car loan with First Niagara bank which monthly payments were scheduled for the 20th of each month, give or take a day , are now, through KeyBank,...
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Anonymous
Anonymous

Did the same to our home equity loan. Tried to place the blame on the online bill pay from credit union. They hoard checks then post payments a week or more after the due date...

Product
Key Bank Usa Banking Service
#940180
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I am in the same boat.Only thing is I went to Branch in Manhattan, New York. Mr. George Albero took my particulars. He even wrote code on my copy. When i called Bonus Dept. that when will i get the $300 bonus. They said they didn't find code in application, so even if...
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Key Bank Usa Banking Service
#914388
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Key Bank is the worst bank I have ever had to deal with when it comes to a loan.I recently bought a boat from a gentleman that had his loan through Key Bank. First it took them two weeks just to send a copy of the title for the boat and trailer to my bank so we could...
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Anonymous
Peter pitrone

We have had a boat loan 9 years. They have no customer service skills and make up what they want to take for principle & interest. I think that's why they use coupon books for...

1.0
Brooklyn, Ohio
Product
Key Bank Usa Banking Service
#907096
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After closing all of my accounts months ago, I received an email bill from KEY BANK threatening a credit action if I did not pay a service fee for a non-balance.After numerous emails they did reduce the bill from 36.00 to 12.00 dollars. When I called and try to pay by...
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1.0
Brimley, Michigan
Product
Key Bank Usa Banking Service
#823699
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Key Bank refused to release a $50 deposit that my rental car released two days earlier I had them on a three way call with the rental company twice and they still cannot release the funds even though the rental car company told them that they were free to do so...
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Anonymous
Anonymous

We have deposited checks into our account and they have been holding them for ten days, told us that we don't have enough history to receive our money right away, when we rece...

3.3
Product
Key Bank Usa Banking Service
#701287
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Quite a bit pissed off with Key Bank lately... nothing different. I have just looked over my bank statements for the last two months back to back and it looks like, no... doesn't look like, I CAN SEE that Key Bank has removed a total of $75.00 from my account...
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Anonymous
Willie

The rules of savings account are the same for all banks, not just Keybank. You are allowed up 6 transfers per month. Instead of making many small transfers, just do a few larg...

Product
Key Bank Usa Banking Service
#233730
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