My bank First Niagara was bought by Keybank last October. Instead of mailing me info on this banks policy's and fees and doing the right thing by having me sign a policy agreement I found out last Friday that this bank just helped themselves to $25 of MY money because I did not use their atm.
This should have been clear at the time they became Keybank. Instead they get rich off of customers who have no clue about these fees. And this has been going on since October, I just found out.
They're crooks. Be very careful with them.
Product or Service Mentioned: Key Bank Usa Banking Service.
Reason of review: Pricing issue.