Product: Key Bank Usa Customer Care Clear all filters (0 of 10 reviews match)
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INCOMPETENT MANAGERS AND CUSTOMER SERVICE!!! NO MATTER HOW MANY TIMES (WHICH HAVE BEEN MANY!!) THAT WE HAVE SUBMITTED IMPORTANT DOCUMENTS , SUCH AS A "POA" TO UPDATE INTO THEIR SYSTEM, THEY HAVE REPEATEDLY,...AGAIN REPEATEDLY NOT TAKEN CARE OF TO ENTER INTO AND UPDATE...
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1.0
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Key Bank Usa Customer Care
I didn't like
  • I am pissed off
  • Entire experience incompetent and unethical people
#1247928
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Key Bank Usa - Fat obese *** working as an employee

Keybank branch in bridgeport tacoma, i was at the branch few weeks ago, she had no idea what she is doing, she is too busy paying attention to how much i have in my account. She talks and sounded like a *** Keybank sucks
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Key Bank Usa Customer Care
#1240298
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I have a key bank debit card for my unemployment customer service is no help they have a bogus phone number which advertisers roadside help and the number that's on the back of the card the representative cannot assist there is no available supervisor when needed. On...
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1.0
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Key Bank Usa Customer Care
#1199568
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I would just like to add to my first complaint.Its quite irronic that the key bank wants me to trust them and keep my money at their bank but as a customer when I have a issue with the money I received from them , they don't trust or believe me. I don't normally have...
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1.2
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Key Bank Usa Customer Care
#1196739
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My debit card had been lost and that's totally on me.I can't blame them for that. So, as they advise you do and as any sane person would do, I called them to cancel the card and order a new one. Okay, easy enough. They then ask if I would like to rush ship it, an act...
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Anonymous
William

Poor performance of some employees of Key Bank far exceeds the imagination.Not to steal your thunder, but last May they allowed my checking account to be drained by PayPal (it...

1.1
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Key Bank Usa Customer Care
#1190656
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Key Bank Usa - The worst ever

The WORST Commercial mortgage department workers and back end systems. The WORST Customer service and telephone support, if I was a business Analyst there I would audit and test them till management got it. Either run the department right or have some other company do it for ypu
2.0
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Key Bank Usa Customer Care
#1181843
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Key bank is one of actually the worst bank I have ever dealt with, they font offer anything you pay for everything even seniors and the worst customer service reps ever I called to do a dispute the rep acted clueless I ask to speak to a supervisor 3 times was refused...
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1.0
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Key Bank Usa Customer Care
#1160537
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We had a small commercial loan(3000) with the bank that Key bought out.The business moved and tried several times to update address. spent a few hours in the bank and on the phone. Never received statements or any correspondence. Went to make the monthly payment and...
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2.7
Kresgeville, Pennsylvania
Product
Key Bank Usa Customer Care
I didn't like
  • Incompetent customer service
#1143137
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What a huge disappointment this company and it's people are.They asked for things that didn't apply and I called and they told me to just say it doesn't apply on the application. Now it over a week after the dead line and I received no call or email as to the status of...
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Anonymous
William

Key Bank is absolutely awful.Their lack of cooperation enabled a major *** of my checking account through PayPal earlier this year.Despite adequate warning, Key allowed the fr...

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Key Bank Usa Customer Care
#1134374
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deposited $79.into ATM. Five days later they took ATM apart. THEY called ME...said , we found your money in ATM...was $79. over. But they still will not give it back ...they say I need to call a 1800 number and file something to get it back. They called me!!! They know...
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1.0
Product
Key Bank Usa Customer Care
I didn't like
  • Takes unfair advantage of consumers
#1109125
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