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I had to close my son's account when he passed away. The manager did not say anything kind to me like sorry for your loss. She acted very agitated with me when i gave her the death certificate and said i needed to show her proof the funeral home was paid. I did not...
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Trexlertown, Pennsylvania
#1328817
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Something needs to be done. What if it were their money? What if they were actually in my shoes? Keybank took as of today according to hellowallet 3,000$ IN FEES. That is right- only fees. It does NOT include the disputes that were on there. My story and believe me MY...
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Anonymous
lawrence

Agreed, its all over the news.

1.0
I didn't like
  • Entire experience incompetent and unethical people
  • Not even a courtesy of half of those fees waived
#1315924
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I overdrue my account by 1.73 thats one dollar and seventy three cents and thus was at 7 oclock at night no wat to put money in to fix...next morn at 9:00 when they open put in 2 dollars...called and it said acct was 23 cents...then they hit me with an overdraft...what...
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Anonymous
Robert

Report them on rip off report and maybe they will listen . Some have had luck. They are a pos. they should be called Thiefbank. Believe me we are paying for their high mainten...

1.0
#1314413
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Very weird, the employees are always filthy, cannot understand or answer simple questions, look out for the employees with the african and asian accent they are always looking to steal from you while you least expect. Very filthy employees how is this bank still on...
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Anonymous
Robert

Go to ripoffreport and report it. They seem to care a bit if you report it there. Or especially on their Facebook . I am victim to it as well. One keybank branch manager told ...

#1295019
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While attempting to use my debit card in the United Kingdom at the same Lloyds Bank cash point I always do, I was told to contact the bank. I did so and was told that it appeared that there might be fraudulent activity on my card and they went about listing items which...
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1.0
I liked
  • Danielle
I didn't like
  • Entire experience incompetent and unethical people
#1294561
Reply to reviews
I'm not a member but this bank had a lien hold on my home from the previous owner wich my title company had already taken care of before closing 2 years before, when I had bought the house, well they had told me this account was not close and that the previous owner...
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#1283704
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Took out a HELOC for $100,000. KeyBank gave me the loan then during the process took out not one but two liens for the loan. They admitted the mistake but can do nothing to fix it. My Title company/Escrow company made multiple attempts to correct by faxing in requests...
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1.0
Des Moines, Washington
I didn't like
  • Empty promises to do something
#1262122
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Horrible horrible horrible experience at KeyBank on McAndrews and crater Lake Avenue in Medford Oregon. Long story short I deposited a check into my checking account that is for my business and the teller during the process of depositing the check explained to me that...
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Anonymous
stevre

Key Bank is the same everywhere.they owe my wife and me about 11000 dollars in returned fees and charges due to a fraud when our account was breached. Theyonly returned half o...

#1262011
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This bank lists daily transactions in whatever order they can to generate the most fees. I have direct deposits of payroll and other deposits on the same date every month (a small amount less than $10). I had recently authorized a recurring payment via debit card with...
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Anonymous
Robert

Agree with you. My loss was a lot larger unfortunately but we got to put a stop to this.

1.0
I didn't like
  • Entire experience incompetent and unethical people
  • Being treated like i was unintelligent
  • Being treated like a liar
#1255672
Reply to reviews
INCOMPETENT MANAGERS AND CUSTOMER SERVICE!!! NO MATTER HOW MANY TIMES (WHICH HAVE BEEN MANY!!) THAT WE HAVE SUBMITTED IMPORTANT DOCUMENTS , SUCH AS A "POA" TO UPDATE INTO THEIR SYSTEM, THEY HAVE REPEATEDLY,...AGAIN REPEATEDLY NOT TAKEN CARE OF TO ENTER INTO AND UPDATE...
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1.0
I didn't like
  • I am pissed off
  • Entire experience incompetent and unethical people
#1247928
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