I would just like to add to my first complaint. Its quite irronic that the key bank wants me to trust them and keep my money at their bank but as a customer when I have a issue with the money I received from them , they don't trust or believe me. I don't normally have...Read more
I went into key bank in my neighborhood payday before last to take some money out of my account. I had gotten 60 dollars out in the form of 40 dollars cash and two 10 dollar rolls of quarters. I'm a bus rider so when I opened one of the coin rolls it had a Canadian...Read more
My debit card had been lost and that's totally on me. I can't blame them for that. So, as they advise you do and as any sane person would do, I called them to cancel the card and order a new one. Okay, easy enough. They then ask if I would like to rush ship it, an act...Read more
Just a couple days ago I went into the KeyBank on Sheridan dr and the ladies in front where very rude they denied me service by trying to tell me that they could not cash my check even tho I have a keybank account they simply said that they wouldn’t do it because my...Read more
Key Bank Usa - The worst ever
The WORST Commercial mortgage department workers and back end systems. The WORST Customer service and telephone support, if I was a business Analyst there I would audit and test them till management got it. Either run the department right or have some other company do it for ypu
there charged me on pay day 6 overdraft fees and charge me another 125 dollars I am done going to another bank they should be shut down for stealing other peoples money I try to argued it was a mistake but the lady told me nothing she could do for me I go are u...Read more
I didn't like
- Rip u off
Key Bank froze my mother account. Playing games with me about my DPOA papers for my mother. Wont release my mother retirement and ssi (from my deceased stepfather) Its against the federal law to withhold that from her. Key Bank managers in Boardman Ohio and Garfield...Read more
Garfield Heights, Ohio
Key Bank Usa - I cancelled and asked for a refund.
Money was taken out was it yall
Key bank is one of actually the worst bank I have ever dealt with, they font offer anything you pay for everything even seniors and the worst customer service reps ever I called to do a dispute the rep acted clueless I ask to speak to a supervisor 3 times was refused...Read more
They bought out my bank, and I've had issues ever since... Don't get my statement till after the 1st. So by the time I mail it in they say it's late, when I call they say "oh, we've recieved your payment, disregard the late notice" ..??? On my statement, it states,...Read more
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