You guys are all monsters. I joined the key at work program and left my bank of 20 years.
I was supposed to receive my bonus of $200 for switching . I was told 90 days. In about 75 days, I unknowingly found out that my key at work program was never entered properly. This held up my bonus longer.
Then, I was told I would receive my money in 30 days because of the mistake. It’s now been 5 months, and key bank wouldn’t even return my call. Finally, someone called me back, and told me I’m no longer eligible because I had some overdrafts on my account! Key benefits from my overdrafts, and now are stealing the 200$ I was promised.
I will be leaving your disgrace of a bank. I will be posting this review everywhere I can find to let people know of your dishonesty to customers and the ridiculous fees you charge.
I just got out of an abusive marriage and I’m a single mom. How you treat people will be the end of you.
Product or Service Mentioned: Key Bank Usa Account.
Reason of review: Problems with payment.