Just a warning for anyone who is thinking about opening a checking account with Key Bank.
They put through transactions in an order that makes them the most money and screws you! They will put though the largest transactions first and hold back little transactions so they can build up overdraft fees. They even held a cash deposit I made for 3 days!! CASH !
They are such a big soulless bank no one has the authority to do anything or even knows who to get you in touch with. They will bounce you around. They must outsource their customer service because no one has the knowledge or ability to do anything other then answer simple questions.
Their customer service agents and branch mangers don't even understand their own 15 page book of rules for a simple "free" checking account.
Find a bank that has a soul and doesn't try and screw low income families out of money.
Review about: Key Bank Usa Account.