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I have banked at key Bank in Waterville ohio for many years.... Seen many ppl come and go and I can say they always have been helpful wonderful people..

Sad to say that has came to a end.. Matt Keel now works there and I'd have to say one of the rudest none caring person that has walked threw that door... He's a liar...he's there for a paycheck and that's it.. Don't NOT trust him what so ever on helping you with anything that has to do with the your account ...

He does NOT follow threw w stuff he says... And makes up reasons on y this or that happend... Let's just say I had to go to the person above him to fix my account problem....

That's insane..he clearly doesn't know his job.. So if u are planning on going to key Bank in Waterville do t have him help u at all...

Location: Perrysburg, Ohio

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